Service Contracts

Ecolab’s service contracts allow you to secure your equipment maintenance all in one easy bundled package.

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Features

Ecolab’s range of Soluscope Encompass and Smartline Service Contracts help our customers by protecting your sites’ most valuable assets throughout the life of your equipment.
Ecolab’s service program uses only genuine parts and accredited technicians, providing you with peace of mind, seamless operational efficiency and compliance with all the requirements of AS/NZS 5369:2023.
Ecolab’s service programs ensure all your Soluscope and Smartline machines are running optimally to maintain the value and life of your assets.
The program delivers consistent cleaning, disinfection and sterilising functionality to ensure patient and staff safety.
Having a Soluscope Encompass or Smartline Service Contract avoids breakdowns and the prospect of cancelled lists with potential revenue impacts, allowing you to keep your maintenance and repair costs under control and avoiding costly breakdowns and call outs.
Ecolab’s service programs provide you with quick response time with our national coverage: we have the largest endoscopy service team in the marketplace, offering metropolitan and regional support throughout ANZ.
Ecolab’s remote help; round the clock 24/7 remote technical assistance provides you a quick response to issues that can be potentially solvable remotely, to get you back on your reprocessing journey.
The Ecolab simplified systems of service tiers to suit your specific operation, are simple to understand, offering no distinction between metro or regional areas, regardless of location.
Access speedy response times; our commitment is 24 hours with metropolitan and 48 hours within regional areas.

Product Code	Product Description	Pack Size
SL-SPRINT-ENC EXP01510	Soluscope Sprint, Encompass Service	ea
SL-SPRINT-MS EXP01502	Soluscope Sprint, Major Service	ea
SL-SPRINT-PC EXP01582	Soluscope Sprint, Minor Service	ea
SL-SPRINT-PM EXP01511	Soluscope Sprint, PM Only Service	ea
SL-SPRINT-PQ EXP01504	Soluscope Sprint, Performance Qualification (Validation)	ea
SL-SPRINT-PT-ENC EXP01513	Soluscope Sprint PT, Encompass Service	ea
SL-SPRINT-PT-PM EXP01604	Soluscope Sprint-PT, PM Only Service	ea
SL-SPRINT-PT-PQ EXP01505	Soluscope Sprint-PT, Performance Qualification (Validation)	ea
SL-DC-ENC EXP01507	Soluscope Drying Cabinet, Encompass Service	ea
SL-DC-PM EXP01508	Soluscope Drying Cabinet, PM Only Service	ea
SL-DC-PQ EXP01503	Soluscope Drying Cabinet, Performance Qualification (Mechanical)	ea