Service Contracts

Features

Ecolab’s range of Soluscope Encompass and Smartline Service Contracts help our customers by protecting your sites’ most valuable assets throughout the life of your equipment.
Ecolab’s service program uses only genuine parts and accredited technicians, providing you with peace of mind, seamless operational efficiency and compliance with all the requirements of AS/NZS 5369:2023.
Ecolab’s service programs ensure all your Soluscope and Smartline machines are running optimally to maintain the value and life of your assets.
The program delivers consistent cleaning, disinfection and sterilising functionality to ensure patient and staff safety.
Having a Soluscope Encompass or Smartline Service Contract avoids breakdowns and the prospect of cancelled lists with potential revenue impacts, allowing you to keep your maintenance and repair costs under control and avoiding costly breakdowns and call outs.
Ecolab’s service programs provide you with quick response time with our national coverage: we have the largest endoscopy service team in the marketplace, offering metropolitan and regional support throughout ANZ.
Ecolab’s remote help; round the clock 24/7 remote technical assistance provides you a quick response to issues that can be potentially solvable remotely, to get you back on your reprocessing journey.
The Ecolab simplified systems of service tiers to suit your specific operation, are simple to understand, offering no distinction between metro or regional areas, regardless of location.
Access speedy response times; our commitment is 24 hours with metropolitan and 48 hours within regional areas.

Product Code	Product Description	Pack Size
SL-SPRINT-ENC	Soluscope Sprint, Encompass Loyalty	ea
SL-SPRINT-PT-ENC	Soluscope Sprint PT, Encompass Loyalty	ea
SL-DC-ENC	Soluscope Drying Cabinet, Encompass Loyalty	ea
SL-SPRINT-PC-LOY	Soluscope Sprint, Encompass Loyalty Minor Service	ea
SL-SPRINT-MS-LOY	Soluscope Sprint, Encompass Loyalty Major Service	ea
SL-SPRINT-ENC	Soluscope Sprint, Encompass Çorporate	ea
SL-SPRINT-PT-ENC	Soluscope Sprint PT, Encompass Corporate	ea
SL-DC-ENC	Soluscope Drying Cabinet, Encompass Corporate	ea
SL-SPRINT-PM	Soluscope Sprint, Encompass List Price Servicing PM only	ea
SL-SPRINT-PT-PM	Soluscope Sprint PT, Encompass List Price Servicing PM only	ea
SL-DC-PM	Soluscope Drying Cabinet, Encompass List Price Servicing PM only	ea
SL-SPRINT-PC-LIST	Soluscope Sprint, Encompass List Price, Minor Service	ea
SL-SPRINT-MS-LIST	Soluscope Sprint, Encompass List Price, Major Service	ea
SL-SPRINT-PQ	Soluscope Sprint, Encompass Performance Qualification	ea
SL-SPRINT-PT-PQ	Soluscope Sprint, Encompass Performance Qualification	ea
SL-DC-PQ	Soluscope Drying Cabinet, Encompass Performance Qualification	ea
SMT-DC-ENC-COMP	Smartline Drying Cabinets, Comprehensive Service	ea
SMT-DC-ENC-PM	Smartline Drying Cabinets, PM Only Service	ea
SMT-DC-PQ	Smartline Drying Cabinets, Performance Qualification	ea